About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 396 Reviews on Google.

I have been working with the team at HELP U HEAR for several years now. They all take the time to listen to your concerns so that they can accommodate your hearing needs. I refer everyone I know who is struggling with hearing loss to make an appointment with them.

Reviewer Profile Photo TINA COWDEN, on Google

Very nice people and very qualified.

Reviewer Profile Photo Phyllis Alexander, on Google

I was very pleased with my hearing test. Everything about wearing hearing aids was explained to me and left very few questions to be asked. I'm so happy I chose this place.

Reviewer Profile Photo donna carlson, on Google

Dr. Kuntz is so patient. He has been SO helpful to both myself and my husband. Highly recommend.

Reviewer Profile Photo Donna Zink, on Google

Very good appointment. The staff was very helpful especially the technician that administered my hearing screening

Reviewer Profile Photo EG White, on Google

Very professional,they got me in right away. Discussed my hearing needs. No surprises. I would not hesitate if you need hearing aids.

Reviewer Profile Photo Tony Brown, on Google

Kim is being very patient and accommodating in helping to maximize the functionality of my hearing aids. I hope we can resolve the problem soon.

Reviewer Profile Photo Maureen Kipp, on Google

Excellent care as usual. Always willing to help with any issues I have. Would not trust anywhere else with my hearing needs. Staff is always friendly and willing to do whatever is necessary to handle my needs.

Reviewer Profile Photo prstickels, on Google

The staff at Help U Hear were very friendly and helpful. I highly recommend them to everyone.

Reviewer Profile Photo Jim Meyers, on Google

They literally take good care of you. Listen to what you have to say and accomplish. What the problem is and get you in order and back out in recently good time awesome.

Reviewer Profile Photo Tim Gilmore, on Google

Best place in town to get hearing aids. Owner is a good person and cares about his customers.

Reviewer Profile Photo Ralph Barger, on Google

Great experience! Helpful! Informative! And I would highly recommend!!

Reviewer Profile Photo Carmen Bullock, on Google

Kim and Dr Allen prioritized me and fixed my clogged ear with ease 👍🏼 this is a great team of professionals, I would highly recommend this service

Reviewer Profile Photo Integrity Lawns, on Google

We have had years of excellent service. Another great visit today. So nice to have you nearby.

Reviewer Profile Photo Sue Becker, on Google

Competent and friendly folks.

Reviewer Profile Photo Christopher Duncan, on Google

David is extremely knowledgeable and patient and helpful. Thanks David!

Reviewer Profile Photo Sharon Stefanek, on Google

Great people, great service!

Reviewer Profile Photo Sharon McCann, on Google

Very nice and helpful. Always great service!

Reviewer Profile Photo Eric Behrman, on Google

I shared my problems with my hearing aids and got very simple, effective solutions almost immediately. Too bad all customer service isn’t this effective!!!

Reviewer Profile Photo Tom Gettinger, on Google

I highly recommend Help U Hear.

Reviewer Profile Photo Bob Hamlin, on Google

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