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About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 417 Reviews on Google.

I was very pleased with my hearing test. Everything about wearing hearing aids was explained to me and left very few questions to be asked. I'm so happy I chose this place.

Reviewer Profile Photo donna carlson, on Google

They were so helpful and know what they are doing.

Reviewer Profile Photo Vicki Myers, on Google

The staff and service here is great.

Reviewer Profile Photo David Smiley, on Google

My father was very pleased with the quality of service from Help-U-Hear so I naturally chose them when I needed a hearing evaluation. I have found the testing, explanations of my situation, options for maximizing my ability to hear and the kind and courteous service excellent. I feel comfortable with...

Reviewer Profile Photo Vickie Brooks, on Google

First time there. Friendly, knowledgeable staff No waiting time Quality hearing aids at reasonable prices!

Reviewer Profile Photo Linda Kelley, on Google

Dr. Kuntz is so patient. He has been SO helpful to both myself and my husband. Highly recommend.

Reviewer Profile Photo Donna Zink, on Google

Great people, always friendly, superior customer service and attentiveness. Highly recommended.

Reviewer Profile Photo Scott Claffey, on Google

Very helpful. Solved my problem. Very pleasant women.

Reviewer Profile Photo Wanda Horine, on Google

I highly recommend Help U Hear.

Reviewer Profile Photo Bob Hamlin, on Google

Very helpful and nice people 👍🏼

Reviewer Profile Photo Rick Mcclung, on Google

This is a very nice positive energy atmosphere and I have come to have a good relationship with all of the people that work here and constantly growing relationships hopefully as I continue to be hard hearing from my own set back in life.

Reviewer Profile Photo Greg Deckard, on Google

Great service they were excellent and always have been very professional thank you very much great job guys

Reviewer Profile Photo Amy Butler, on Google

I have been going to Help U Hear for several years. They are always very friendly.accomadating and professional. I would highly recommend them.

Reviewer Profile Photo Darlene Bell, on Google

Like always.....on time, thorough, always excellent service. Very helpful and patient.

Reviewer Profile Photo dana williams, on Google

Great people, great service!

Reviewer Profile Photo Sharon McCann, on Google

Very nice and helpful. Always great service!

Reviewer Profile Photo Eric Behrman, on Google

Always pleasant and helpful. Great customer service.

Reviewer Profile Photo Tammy McMillan, on Google

Over the years continue receiving excellent service at Help U Hear. Thank you, for your caring staff, for your dedication to your customers and for consistently offering quality service.

Reviewer Profile Photo Carmen Paz, on Google

I got a new phone and wasn’t able to connect to it. So I went there to see if they had time to help me out and the reception desk was able to get me fixed up less than a minute Thank you for your help. Dennis Hobbs

Reviewer Profile Photo Dennis Hobbs, on Google

Very friendly, helpful, and I am completely satisfied.

Reviewer Profile Photo Ermond Poore, on Google

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