About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 407 Reviews on Google.

Like always.....on time, thorough, always excellent service. Very helpful and patient.

Reviewer Profile Photo dana williams, on Google

Great people, great service!

Reviewer Profile Photo Sharon McCann, on Google

Very nice and helpful. Always great service!

Reviewer Profile Photo Eric Behrman, on Google

Always pleasant and helpful. Great customer service.

Reviewer Profile Photo Tammy McMillan, on Google

Over the years continue receiving excellent service at Help U Hear. Thank you, for your caring staff, for your dedication to your customers and for consistently offering quality service.

Reviewer Profile Photo Carmen Paz, on Google

I got a new phone and wasn’t able to connect to it. So I went there to see if they had time to help me out and the reception desk was able to get me fixed up less than a minute Thank you for your help. Dennis Hobbs

Reviewer Profile Photo Dennis Hobbs, on Google

Very friendly, helpful, and I am completely satisfied.

Reviewer Profile Photo Ermond Poore, on Google

I had a problem with a hearing aid that was identified and fixed immediately. Also I was shown how to prevent the problem from happening again in the future.

Reviewer Profile Photo Bill Morgan, on Google

Great new hearing aids and service John

Reviewer Profile Photo John Knerr, on Google

The staff is always friendly and helpful

Reviewer Profile Photo Carla Hail, on Google

August 25,2026. Best place in Bloomington. I always get a friendly reminder for my appointment (which is good because I forget) my hearing aids are always cleaned and serviced for any adjustments. The staff is awesome. The lady that saw me today (I forgot her name). Is very helpful how...

Reviewer Profile Photo dennis mikels, on Google

Everyone was very friendly and knowledgeable. I have NEVER had a bad experience. Everyone truly are friendly and knowledgeable

Reviewer Profile Photo Sandy Evans, on Google

Very attentive to each individual needs

Reviewer Profile Photo Rick Pearson, on Google

Excellent experience. Very attentive, kind and professional staff. Highly recommend!

Reviewer Profile Photo Ruth Walker, on Google

They were so helpful and know what they are doing.

Reviewer Profile Photo Vicki Myers, on Google

Kim as always was very patient and helpful. Even though we live at a distance we remain loyal to Help U Hear because we always receive outstanding support. Thank You

Reviewer Profile Photo frances dugan, on Google

I love the helpfulness of the people at Help You Hear. Good price and no additional monthly fees for checkups. I highly recommend their services.

Reviewer Profile Photo Carolyn, on Google

Very prompt, efficient, & caring.

Reviewer Profile Photo Cheryl Thomas, on Google

They were awesome

Reviewer Profile Photo CindyJo Vandeventer, on Google

Very helpful,fast and friendly

Reviewer Profile Photo Norman Baileysr, on Google