About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 392 Reviews on Google.

Best place in town to get hearing aids. Owner is a good person and cares about his customers.

Reviewer Profile Photo Ralph Barger, on Google

Great experience! Helpful! Informative! And I would highly recommend!!

Reviewer Profile Photo Carmen Bullock, on Google

Kim and Dr Allen prioritized me and fixed my clogged ear with ease 👍🏼 this is a great team of professionals, I would highly recommend this service

Reviewer Profile Photo Integrity Lawns, on Google

We have had years of excellent service. Another great visit today. So nice to have you nearby.

Reviewer Profile Photo Sue Becker, on Google

Competent and friendly folks.

Reviewer Profile Photo Christopher Duncan, on Google

David is extremely knowledgeable and patient and helpful. Thanks David!

Reviewer Profile Photo Sharon Stefanek, on Google

Great people, great service!

Reviewer Profile Photo Sharon McCann, on Google

Very nice and helpful. Always great service!

Reviewer Profile Photo Eric Behrman, on Google

I shared my problems with my hearing aids and got very simple, effective solutions almost immediately. Too bad all customer service isn’t this effective!!!

Reviewer Profile Photo Tom Gettinger, on Google

I highly recommend Help U Hear.

Reviewer Profile Photo Bob Hamlin, on Google

Excellent service. And provided me new contact info.

Reviewer Profile Photo Theresa Goins, on Google

The team is very friendly and professional. I would recommend using their services if you are in need.

Reviewer Profile Photo Gerri Hansen, on Google

The knowledgeable staff went above and beyond to answer all my detailed questions.

Reviewer Profile Photo Donna Hyde, on Google

GOOD PEOPLE, GREAT SERVICE ,WILL DEFINITELY CONTINUE TO USE THEM. 😀😀👍

Reviewer Profile Photo William Reeves, on Google

My husband and I drive from Indianapolis just to see David at the Bloomington office. The staff is well educated and very personable. Would definitely recommend!

Reviewer Profile Photo Khristi Housman, on Google

They did a great job with my right ear problem, it has greatly helped

Reviewer Profile Photo Steve Sparks, on Google

They went over and above/ did a very good job of listening and repairing my problems.

Reviewer Profile Photo Ernie Austin, on Google

5 stars

Reviewer Profile Photo Lew Brickhate, on Google

Friendly and good service

Reviewer Profile Photo Ronald Hornaday, on Google

Very kind, friendly and knowledgeable staff.

Reviewer Profile Photo Glenda Parrish, on Google