About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 387 Reviews on Google.

GOOD PEOPLE, GREAT SERVICE ,WILL DEFINITELY CONTINUE TO USE THEM. 😀😀👍

Reviewer Profile Photo William Reeves, on Google

My husband and I drive from Indianapolis just to see David at the Bloomington office. The staff is well educated and very personable. Would definitely recommend!

Reviewer Profile Photo Khristi Housman, on Google

They did a great job with my right ear problem, it has greatly helped

Reviewer Profile Photo Steve Sparks, on Google

They went over and above/ did a very good job of listening and repairing my problems.

Reviewer Profile Photo Ernie Austin, on Google

5 stars

Reviewer Profile Photo Lew Brickhate, on Google

Friendly and good service

Reviewer Profile Photo Ronald Hornaday, on Google

Very kind, friendly and knowledgeable staff.

Reviewer Profile Photo Glenda Parrish, on Google

Great service

Reviewer Profile Photo Samuel Stillions, on Google

Very professional and very informative

Reviewer Profile Photo Donna Zink, on Google

My experience with Help U Hear couldn’t be better. Sarah has been attentive and understanding no matter what I need help with, even if she had already explained something once or twice before. When I had a difficulty needing prompt attention, I got it. I had a hearing evaluation done...

Reviewer Profile Photo Kate Lenkowsky, on Google

I had an issue using my phone to control my hearing aids I walked in and they quickly fixed my problem. Highly satisfied with their prompt response to my issue. I can’t praise them enough. I highly recommend them to anyone needing hearing aids.

Reviewer Profile Photo Gary Z, on Google

It was pleasant and informative Lots of practical facts.

Reviewer Profile Photo Loisanne Williams, on Google

Great service👍

Reviewer Profile Photo Ted Lock, on Google

The people there are just so professional so great. I just enjoyed going in there. Thank you, Help U Hear! If you have a hearing problem. Here’s where you would go great place.

Reviewer Profile Photo Rodney J Hale, on Google

Helpful and informative

Reviewer Profile Photo Paul Fisher, on Google

Always pleasant and helpful. Great customer service.

Reviewer Profile Photo Tammy McMillan, on Google

Very prompt, efficient, & caring.

Reviewer Profile Photo Cheryl Thomas, on Google

They were so helpful and know what they are doing.

Reviewer Profile Photo Vicki Myers, on Google

Everyone was very friendly and knowledgeable. I have NEVER had a bad experience. Everyone truly are friendly and knowledgeable

Reviewer Profile Photo Sandy Evans, on Google

Truly amazing staff! Was greeted walking in the door like I was a regular customer. Very professional and knowledgeable staff who helped me get what I needed for my hearing disability. I highly recommend seeking out their consultation. I was referred to them and now I refer you to go...

Reviewer Profile Photo Craig Smith, on Google