About Us

About Us

Hearing Care Excellence for Central Illinois

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

3 out of 5 Stars based on 378 Reviews on Google.

Wait time short. Received care in waiting room. Very nice and helpful. Happy with all the staff

Reviewer Profile Photo Debbie Parks, on Google

This is an excellent company to have your hearing tested. The technicians are kind and gentle. Instead of headphones which can be uncomfortable , they used tiny little leads that go straight into the ear on my exam today. Taking the hearing test is so much more comfortable with this...

Reviewer Profile Photo Miss Linn, on Google

Very helpful,fast and friendly

Reviewer Profile Photo Norman Baileysr, on Google

I could not be happier! Where I purchased my aids from is no longer in business. My receiver in one of my aids quit working on Wednesday by Thursday afternoon Terry had it replaced and working!! I called early morning and left a message. Within an hour they called me...

Reviewer Profile Photo Brenda Chokey, on Google

Relaxed atmoshpere. Polite and helpful front desk staff. They know what they are doing and do it well.

Reviewer Profile Photo Aaron Grubb, on Google

We have had years of excellent service from Terry. Another great visit today. So nice to have my hearing aides adjusted to the results of today’s hearing test. Great service!

Reviewer Profile Photo Sue Becker, on Google

I've always had good service from help you here thank you

Reviewer Profile Photo David Mize, on Google

I was very pleased with my hearing test. Everything about wearing hearing aids was explained to me and left very few questions to be asked. I'm so happy I chose this place.

Reviewer Profile Photo donna carlson, on Google

Friendly staff and very professional, they get you in and out in a timely manner. Knowledgeable and reasonable pricing options.

Reviewer Profile Photo Shelley Edwards, on Google

It's wonderful everyone is helpful and concrate

Reviewer Profile Photo dana light, on Google

My husband and I drive from Indianapolis just to see David at the Bloomington office. The staff is well educated and very personable. Would definitely recommend!

Reviewer Profile Photo Khristi Housman, on Google

You do a great job and always kind and considerate.

Reviewer Profile Photo Dawn Dittemore, on Google

I have very narrow ear canals. David (the owner of Help U Hear) has bent over backwards to accommodate my problem. I have had three or four different sets of hearing aids and at times I’ve been disillusioned because I have to keep going back and getting something done or...

Reviewer Profile Photo Arlene Byers, on Google

EXCELLENT SERVICE BY STAFF!!

Reviewer Profile Photo Annette Nunn, on Google

From the very first visit, and every subsequent visit, the service and friendliness is top rated. I highly recommend David and this entire staff.

Reviewer Profile Photo John Bise, on Google

Every one was very helpful and very nice.

Reviewer Profile Photo James Eads, on Google

They literally take good care of you. Listen to what you have to say and accomplish. What the problem is and get you in order and back out in recently good time awesome.

Reviewer Profile Photo Tim Gilmore, on Google

They get u in and out right away and do a awesome job ;)

Reviewer Profile Photo Sylvia Meza, on Google

My consultant explained all my options and was very knowledgeable.

Reviewer Profile Photo Nakagawa James, on Google

Kim worked with me on a couple problems. One worked, and no more cutting in and out! ‘Still not syncing, although not coming through auto speakers. I’ll follow up again.

Reviewer Profile Photo Sharon McCann, on Google

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